About Us
Welcome to Northeart
1. Introduction & Founding Details
Established to bring wellness, relaxation, and rejuvenation into everyday life, Northeart (EIN: 35-2864846) is dedicated to helping you create a personal sanctuary right at home. Inspired by the principles that guide our sister sites, we source top-quality hot tubs, saunas, and wellness accessories to ensure your living space becomes a haven of tranquility, comfort, and restorative self-care.
2. Mission Statement
At Northeart, our mission is to enrich your life with carefully selected spa and wellness products that promote relaxation, health, and peace of mind. We believe everyone deserves a retreat from the stresses of daily life, and we strive to provide solutions that turn your home into that quiet, soothing escape. By offering expert guidance and exceptional products, we help you unwind, recharge, and nurture your well-being.
3. Company Structure & Identity
Operating as Northeart, we’ve assembled the same dedicated team of professionals who ensure a seamless and trusted shopping experience across all our online stores:
- Fulfillment & Dealer Application: John Parker
- Email Manager: Sarah Miller
- Sales Manager: Michael Brooks
- Accountants (2): Emily Rivera & James Thompson
- Product Manager: Lisa Johnson
- Developers (2): Mark Davis & Lauren Baker
- Google Ads Specialist: Ashley Martin
- Graphic Designer: Robert Harris
- Support Team (4): Jane Wilson, Daniel Carter, Amanda Collins, Brian Hall
- Sales Team (4): Linda Roberts, Adam King, Maria Lopez, David Turner
- SEO Specialists (2): Jennifer Reed & Ethan Foster
Each department collaborates to ensure you have a remarkable experience—from product selection and site optimization to attentive customer service and prompt fulfillment.
4. Brand Names
We continue to partner with the same trusted brands known for their dedication to quality, innovation, and longevity. Although our focus is on wellness and relaxation, these reputable names still represent the best in comfort, energy efficiency, and long-term value:
- Anderson Teak
- Dynamic
- LifeSmart
By featuring these established brands, we ensure you receive products that reflect the highest standards of comfort, sustainability, and performance.
5. Contact & Operating Details
We value open communication and accessible support. Whether you have questions about product features, need help selecting the right sauna, or want advice on maintaining your hot tub, our dedicated team is here to assist you.
Contact Information:
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Address: Northeart
302 Compton Ct, Wilmington, DE 19801, USA - Email (Preferred): support@homespaco.com
- Phone: (888) 619-9608
- Contact Form: Available on our website for quick inquiries
Operating Hours:
- Customer Support: Monday - Friday: 9:00 am to 5:00 pm
We are committed to responding promptly and thoroughly, ensuring you receive the guidance you need for a serene, satisfying shopping experience.
6. Customer Reviews
Your trust and satisfaction are our top priorities. We encourage you to explore authentic customer feedback to gain valuable insights into our product quality, delivery speed, and the overall Home Spa & Co. experience.
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Reviews.io:
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Google Customer Reviews:
These genuine testimonials underscore our commitment to transparency, reliability, and continuous improvement.
7. Social Media
Stay connected with Home Spa & Co. on social media for the latest in wellness trends, product launches, and special promotions. Join a community of like-minded individuals focused on relaxation, self-care, and transforming their homes into personal sanctuaries of calm and comfort.
8. Company Policies
- Privacy Policy: Understand how we protect your personal information.
- Shipping Policy: Learn about our shipping processes and timelines.
- Exchange Policy: Explore our options for product exchanges.
- Return & Refund Policy: Find out how to return items and receive refunds.
- Billing Terms Policy: Read our terms for payment and billing.
- Warranty Policy: Details about product warranties and coverage.
- Corporate Social Responsibility (CSR) Policy: Our commitment to ethical business practices.
- Fulfillment Policy: How we process and deliver your orders.
- Customer Support Policy: Overview of our customer service standards.
- Cookie Policy: Information on how we use cookies on our site.
- Intellectual Property Policy: Guidelines for the protection of intellectual property.
9. Payments & Security
- Payments & Security: Secure payment methods and data protection measures.
- Terms and Conditions: Comprehensive terms governing your transactions with us.
- Disclaimer: Important disclaimers regarding product use and website interactions.
- Product Disclaimer: Specific details about product information and limitations.
10. Accessibility & Compliance
- CCPA Compliance Statement: Information on compliance with the California Consumer Privacy Act.
- Accessibility Statement: Our commitment to ensuring accessibility for all users.
11. Helpful Links
- About Us: Learn about our journey, mission, and team.
- Contact Us: Reach out for support or inquiries.
- Sitemap: Navigate our website with ease.
12. Tracking, Exchanges, and Returns
- Track Your Order: Check your order status.
- Return & Refund Policy: Guidelines for returning or exchanging products.